0115 943 6636

Our first priority at myfabricplace.com is to offer excellent customer service and for our customers to be satisfied and inspired by the products we offer. If an item has been damaged in shipping due to unprotected packaging or if an item is not usable due to a manufacturing error we will ship a replacement free of charge. There are absolutely no refunds on any cut items. This means no returns on fabrics, ribbons or trims. Unfortunately when a fabric, ribbon, or trim is cut for your purchase, that makes it non returnable or refundable.

We do not do back orders, unless we have the item on order and the item is due to ship soon. Any item that has not been fulfilled will be taken off your order and must be reordered by you at a later time.

You may contact our store to find out if we have an estimated time when we will be expecting the item, or a substitute for the item that was back ordered. We will call or email you if we have a suitable substitute but will not ship unless we have customer confirmation of the change.

Any queries regarding the measurements, meterage or length of fabric received must be drawn to our attention within 5 working days of receipt. It is only possible for us to rectify mistakes on the lengths/meterage of fabrics prior to the fabric being cut into. Once a fabric has been cut or altered in any way we cannot be responsible for any shortages in length.

Our website tries to match colours as accurate as possible, but every monitor may read colour differently, therefore we cannot guarantee the accuracy of what you see as compared to the actual fabric. If you need an exact match please order a sample as provided in the website. We encourage you to call us if you have any question about fabrics, fibres or weight of the fabrics on our site.

We do inspect all fabrics carefully before shipping, but as we are human there may be a flaw that we did not catch. Therefore, we will replace damaged merchandise free of charge after you ship the item back at our cost. We are here to satisfy our customers and hope they will continue to visit us in future.

Please Note: Clarke & Clarke fabrics and Studio G fabrics are not available to purchase outside of the E.U.

Our Cookie Policy

What are Cookies?

Cookies are small text files (generally filled with letters and numbers) which the majority of web sites store on your computer or handheld device. These cookies are harmless and cannot cause damage to your computer. Cookies are regularly used to ensure that websites function correctly. Without cookies, website features such as shopping baskets and members' areas would not work as they do now. Cookies are generally beneficial, making your interaction with websites smoother and much easier.

How we use Cookies

We may use cookies to keep track of what you have in your basket, to keep you logged into a members' area, to suggest products you might be interested in while you visit, to remember currency and/or language choices you have made, or to remember you when you come back to our site (for example). We do not store any personal information in these cookies at all, not even in an encrypted form. Some cookies may also be set by third parties (such as Google) for statistics and to help us improve the services and products we provide to you. None of these cookies collect personal information that would allow anyone to identify individual users of our site. By using our site you give us

Fabric colour

Our website tries to match colours as accurate as possible, but every moniter may read colours differently, therefore we cannot guarantee the accuracy of what you see as compared to the actual fabric. If you need an exact match pleasse order a sample as provided in the website at a charge of £1.45 plus an

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Samantha Embleton

Lots of choice, good value and staff always friendly and helpful - lovely shop!

Pamela Dale

Fabric arrived this morning and I couldn't be happier. It is great to find a company that supplies what it promised on the website. I will be back. Thank you.

Laura Jane Armitage

Always super helpful & great prices I love this place xx

Jenny Rübesamen

Thank you for all your help! Excellent service and fabric

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Alternatively, Contact Us on 0115 9436 636